Terms of service

These terms and conditions apply to all orders placed through bobbejaanenlouise.nl. By placing an order, you agree to these terms.

Products

All our products are handcrafted and may show slight variations in colour, texture, or finish. These are not defects but characteristics of handmade goods. Orders & Payment Orders are confirmed once payment has been received.

We accept payment via the methods available at checkout.

Shipping

We ship from the Netherlands. Delivery times and shipping costs are outlined in our Shipping Policy.

Returns

We have a 14-day return policy. Please refer to our Return & Refund Policy for full details.

Liability

Bobbejaan & Louise is not liable for indirect or consequential damages arising from the use of our products. Governing Law These terms are governed by Dutch law. Any disputes will be submitted to the competent court in the Netherlands.

 Contact

Bobbejaan & Louise is a trading name of Bob Copray. Chamber of Commerce (KvK): 17089903 | VAT: NL142990899B01. Address: Broekstraat 4, 5841 CS Oploo, The Netherlands. For questions, please contact us at hi@bobbejaanenlouise.nl.

 

Betalen met Klarna

In onze webshop bieden wij Klarna aan als betaalmethode. Klarna biedt opties zoals achteraf betalen en gespreide betaling. Wanneer je kiest voor betaling via Klarna, ga je een overeenkomst aan met Klarna Bank AB (publ). De voorwaarden van Klarna zijn van toepassing op deze transacties. Meer informatie over de voorwaarden van Klarna vind je op www.klarna.com/.nl